They were a complete rip off. Told me I need a completely new motor based on a visual inspection and for everything else I needed it would be $12,000 or more depending on what they see when they were in the engine compartment. I went to another shop and gave them the same list of repairs this shop told me I needed and quoted me $6,100. Not only that they charged me $120 for the visual inspection.
Hi Trevor- Thank you for your feedback. We've very sorry you weren't satisfied with your experience. As we explained to you after you left this review, the $120 was for diagnostic testing to determine the source of the engine noise, not for a visual inspection. We gave you multiple options and scenarios for addressing your engine concern. There is an internal engine defect as well as a number of other leaks and problems with your vehicle. This isn't unusual for a 12 year old vehicle with 190k miles which is why we presented you a number of different options and prioritized the repairs for you. The other quote you received didn't even address your engine concern. We stand behind our prices and in most cases can meet or beat any apples to apples competitor quote and we stand by our work with 3 year/36k mile warranty and offer free loaner cars and included roadside assistance.
- Honest-1 Auto Care Anoka