Anoka Auto Repair

(763) 270-0424updated hours:
Mon - Fri: 7:00 AM - 5:00 PM
1

Overcharged and unnecessarily upsold parts. Wouldn't tell me the brand of parts being used so I could look up to see that they were overcharging me, I had no choice but to go there from st. Cloud because the tow truck that AAA hired wouldn't change the destination so I was literally forced to pay about 600 dollars more than I needed to for breaks. Ridiculous. Con-men. "Honest"ly crooks! Also found out after the fact that the only thing they actually did for the almost 900 dollars they charged me, was to go in and loosen a bunch of bolts and purposely make my car more dangerous. I still regret NOT suing them. Sexist and unethical crooks.

Hi Jennifer- thank you for the feedback and sorry you didn't have a good experience with us. However, I do feel I need to correct the record here. Your statement that we "overcharged and unnecessarily upsold parts" is patently false. 17 year old foreign cars with over 200,000 miles on them sometimes need additional parts to return the vehicle to safe operation. In your case, your brake calipers weren't functioning properly causing brake failure and needed to be replaced along with pads and rotors to make your vehicle safe to drive again, which it wasn't when it arrived at our shop on the tow truck.

- Honest-1 Auto Care Anoka
5

Hi Patti- thank you for the 5 stars!

- Honest-1 Auto Care Anoka
5

Really helped me out in a pinch when the shop across the street closed. I found my new auto shop. Thank you

Thanks Brenda! We're happy to take care of your vehicles and keep you safe and mobile!

- Honest-1 Auto Care Anoka
5

Hi Min! Thank you for the 5 stars!

- Honest-1 Auto Care Anoka
5

Good people and quality work. They don't push you to fix things that don't need doing.

Thank you for your business and 5 star review!

- Honest-1 Auto Care Anoka
5

Your immediate response to the problem with our Toyota was top notch. We appreciate you going above and beyond in order to find the source of the excessive oil usage. Hopefully the problem has been solved. Many companies may have ditched us and ignored our email. Thank you for being honest and reliable!

Thanks Kim! We appreciate your business and kind words!

- Honest-1 Auto Care Anoka
1

I just compared Honest 1's labor costs with a Lexus dealership for replacing spark plugs and found out Honest 1 charged significantly higher for labor. One service I had there, I was charged 5x the actual market price of a part. Another time they incorrectly diagnosed my car, several days and over 3 hundred of dollars later, found out it was simply a $50 repair. I don't know if it was incompetence or I was completely taken advantage of. Really disappointed and looking back, I'm embarrassed how many times I walked out of that place looking like a fool. I rarely write poor reviews, but after several services performed there I 100% do not recommend this location. Reading other reviews on here and on Nextdoor, seems like my experience is not uncommon.

Hi Sammie- I'm sorry you're not happy with your experiences with us. We work really hard to provide the best possible services at competitive prices but sometimes mistakes happen. I can see in your history that we tried to make our billing error right with you and I'm sorry you weren't satisfied with the resolution. Please also note that it's really difficult to compare prices as the exact services and quality of parts cause prices to vary significantly. We can typically price match apples to apples parts and services any written competitor quote.

- Honest-1 Auto Care Anoka
5

Very friendly staff and speedy service.

Thanks Jim! We appreciate your business and kind words!

- Honest-1 Auto Care Anoka
5

Amazing service!!! Thank you!!!

Thank you Kimberly! We appreciate your business and kind words!

- Honest-1 Auto Care Anoka
5

they were very friendly and had my car done in about a 1/2 hour. They also text me an inspection of all the things they looked at so I could see it.

Thanks Kim! We appreciate your business and kind words! We're happy you liked our digital inspection- we're always looking to improve!

- Honest-1 Auto Care Anoka
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