Anoka Auto Repair

(763) 270-0424
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
4

Update: 4 stars since the manager reached out and did his best to make things right. 2 stars, the 2nd only because they got me in short notice. Overcharged and lied to about parts needing to be replaced. I was not able to have the old "bad" parts. I'm ok with a shop charging a high weekend or short notice fee, I'm not ok with dishonest 1.

5

I was very happy with my experience. They drove me to my house and picked me up when the repair was done the next morning. I will use Honest - 1 in the future because of their customer service.

5

There I was, driving up highway 10 when my manual transmission feels like its shifting itself. RPMS wildly jumping up and down like an Olympic gymnast . "Uh Oh!" I thought, remembering 2 weeks ago when I had the oil changed and a free alignment check. Tim had told me the clutch was going out and that it was time to replace it before I was stranded on the side of the road. As the smell of burning clutch filled the air I realized, He was right. I managed to get to the shop and pull into the lot. I asked him to take her for a spin. He hops in, drives it into a parking spot and comes back in. Somehow still unaware of this mans legendary diagnostic abilities I asked, "Aren't you going to test drive it?" "No." Tim Said. "It's the clutch, if I take it out of the lot we'll have to tow it back." Tim gives me a quote, a free loaner car, a timeline for the completion of the work and I continue on my way, blissfully unaware how close I came to riding shotgun with a tow truck driver. Later, right when he said he would, I get a call from Tim letting me know the car was ready. He was dead on when it came to everything. The price was right, it was completed on time, and as for the severity of the issue...... The clutch EXPLODED in the parking lot and they had to push it into the shop. Maybe Tim has a crystal ball in his tool box, or maybe he's just an honest man who's really friggin good at his job. Either way, unless you really enjoy unpleasant surprises and riding in tow trucks, you should bring your vehicle here.

5

You did a great job at a good price

5

Honest 1 has earned my trust through their manager, Tim. I had a few issues with my vehicle and Tim took the time to make sure I understood the problem and how they resolved it. They went above and beyond what they needed to do, and kept great customer service while doing so.

5

Unbelievabe totaly awsome! , mark was very helpful from the quote to free loaner car which by the way you have the option to purchase to the final pickup of my vehicle. They even worked with me on the final payment. I would reccommend them to anyone. This establishment is true to its name. They definitely HONEST. Thanks so very much!

4.5

Make my appt. via email, The time I wished for was available. They took me in on time, and I was out earlier than expected. I felt good about the price and service I received.

4

Excellent customer service, honest and prices are comparable.

5

Great job!! They got me in on the same day I called to fix wheel bearing and I got my car back before they closed!

5

Needed an alignment. They were able to get me in quickly. Unfortunately they couldn't do it since my upper balljoints were bad. I was glad to learn of this because another shop I use to go to just did the alignment and told me I have a old vehicle and it will wear how it wears.... I did the balljoints myself because I usually work on my vehicle as much as I can. Came back a week later and they got me in quickly and done within a hour. Great place and doesnt cut corners.

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