Honest 1 in general is just over priced. Not the shops fault, but the company's. The services I needed took well over an hour when most other shops I've gone to have gotten the same exact work done in about half that time. The lube tech did seem pretty young so I will give him that, maybe he is new to all of this and needs a little extra time which I can completely understand. What I don't understand is the lack of mask wearing. The service writer is the ONLY employee I saw wearing a mask however he would only have it on when I was standing at the counter, the moment I went to sit down in the waiting area his mask came off. For this reason I will likely not return and find a different auto shop that will hopefully comply better with State mandates.
Hi Alli- thank you for your feedback. We're very sorry you weren't happy with our service. We know what the other shops in the area charge- our prices are very competitive if you compare apples to apples services. Our top priority is employee and customer safety and we have to balance state and CDC COVID guidelines with being able to safely and efficiently work on vehicles which is why masks are worn when social distancing can't be maintained. We offer contact-free service with pick up and drop off so there is no reason to feel for anyone to feel uncomfortable.
- Honest-1 Auto Care Anoka