Reviews - Page 6 - Honest 1 Anoka

Kelly Werner

6/21/2021

Service was good but this place is more expensive than other mechanics in the area. I will be looking for a new place to take my business.

Hi Kelly- we're confident in our 5 star service and in most cases if you compare apples to apples quotes we can meet or beat our competitor prices and can often save you money by doing the repair correctly the first time! Of course you can always find a budget "mechanic" but in this business you get what you pay for. What we offer that budget repair shops don't: 3 year / 36,000 mile warranty Free roadside assistance Free loaner cars ASE certified technicians Same day service on most repairs

- Honest-1 Auto Care Anoka

Jason Hoopman

6/18/2021

I brought my daughter's car in for an oil change in March and by mid-April she was stranded with a dead engine that was bone dry in the crank case. Will never bring another car to Honest-1.

Hi Jason- thank you for your feedback. Your daughter's car was brought to us on Feb 11 for an oil change. At that time we advised you that your oil pan drain was stripped, the timing cover was leaking, and the valve cover gaskets were leaking oil. You declined the necessary repairs to ensure your engine didn't leak oil and fail due to low oil level. If you had approved the repairs your daughter's car would still be running like a champ! As always, we offer a 3 year / 36,000 mile warranty on our work and if we had in any way been responsible for your engine failure we would have fixed it for you!

- Honest-1 Auto Care Anoka

Krysta Vancil

6/14/2021

Thank you for the 5 stars Krysta!

- Honest-1 Auto Care Anoka

Ronny Prospal

6/14/2021

I brought my Ford F150 in to have an oil change. Somehow the guy that changes oil unplugged my engine block heater. It dragged for miles unknown to me. Someone at a drive-in movie told me about it. When I brought it back for them to fix it they did fix it. They sure think that my time is free when I sat there for an hour while they had to figure out how to reroute the wire harness. They didn't care to make it right, with me. But this is the 2nd time they made a mistake with oil changes. The other time they spilled oil all over my wife's engine. I will not be going back to have them change my oil.

Hi Ronny- we're very sorry you didn't have a good experience with us last time you were here. As we explained at the time, your block heater cord was installed improperly by the dealer as there were unused fir tree clips. It's likely the plug came out during normal use of your truck over the past 56k miles and had nothing to do with our oil change service (as the block heater cord is nowhere near the oil plug or filter) but sometimes mistakes happen and we always do our best to make it right. We're happy we could reinstall it correctly for you and get you back on the road.

- Honest-1 Auto Care Anoka

Ron Wydella

5/28/2021

Great service and reasonable prices.

Thanks Ron! We appreciate your business!

- Honest-1 Auto Care Anoka

tracy jaymee

5/23/2021

Thanks for the 5 stars Tracy!

- Honest-1 Auto Care Anoka

Anonymous

5/19/2021

Lug nuts and studs

Thank you for the 5 stars!

- Honest-1 Auto Care Anoka

Glenn Mckillips

5/17/2021

Hi Glen- thank you for the 5 star rating! We appreciate you!

- Honest-1 Auto Care Anoka

Giles Courtney

5/14/2021

They were able to get me in that day and charged fair prices. Brakes are working great

Thanks for the 5 stars Giles! We're happy we could take care of your brakes!

- Honest-1 Auto Care Anoka

Angie Lano

4/28/2021

I had brought my car in thinking the worst outcome. As a single female bringing your car to a shop thinking they are going to screw me somehow is what was on my mind. With just a simple fix that cost this single mother $27.00 I was very thankful and I would go back Forsure. Thank you Thank you !

Hi Angie- thank you for the 5 star review! We always strive to give you the right repair for a fair price!

- Honest-1 Auto Care Anoka